Streamline Your Medical Practice. Focus on What Matters Most.
Expert administrative, reception, and billing services for doctors and clinics across Johannesburg. We handle the admin — you focus on your patients.
↑ 94%
Fewer claim rejections
What We Do
Comprehensive Support for Medical Practices
From patient records to billing claims, we provide end-to-end administrative support so your practice runs smoothly every day.
Medical Administration
Comprehensive patient record management, document handling, and scheduling coordination — keeping your practice organised and compliant.
- Patient record management
- Document handling
- Scheduling coordination
Reception Services
Professional front-of-practice support including appointment booking, patient communication, and enquiry handling.
- Appointment booking
- Patient communication
- Enquiry handling
Medical Billing
Accurate claims processing, billing management, and diligent payment follow-ups to maximise your practice revenue.
- Claims processing
- Billing management
- Payment follow-ups
Why A Plus
The Partner Your Practice Deserves
We understand the importance of accuracy, privacy, and efficiency in every medical practice.
Medical Industry Expertise
Deep understanding of healthcare operations, medical billing codes, ICD-10, and the unique demands of South African medical practices. We speak your language — and your patients' too.
Reliable & Confidential
Patient data handled with the highest standards of privacy and discretion. POPIA-aware processes throughout.
Local Johannesburg Support
Based in Johannesburg — we understand the local healthcare landscape, medical aids, and regulatory environment.
Accuracy in Every Detail
We understand the importance of accuracy, privacy, and efficiency in every medical practice. Our processes are built around zero-error billing, meticulous record-keeping, and consistent, professional communication.
Who We Serve
Built for Healthcare Professionals
Whether you're a solo GP or a multi-doctor practice, we have the expertise to support your operations.
Private Doctors
Solo practitioners and GPs who need reliable admin support without the overhead of full-time staff.
Medical Practices & Clinics
Multi-doctor practices and specialist clinics looking to streamline operations and improve efficiency.
Healthcare Startups
New practices getting off the ground who need professional admin systems from day one.
The Results
What Changes When You Partner With Us
Practices that work with A Plus Business Solutions see real, measurable improvements across their operations.
Less Admin
Reduced Administrative Workload
Free your team from paperwork and repetitive admin tasks.
Better Billing
Improved Billing Efficiency
Fewer claim rejections and faster payment turnaround.
Clearer Comms
Better Patient Communication
Prompt, professional responses that improve patient satisfaction.
More Care
More Time for Patient Care
Focus on what you trained for — your patients.
Client Stories
What Our Clients Say
Trusted by medical professionals across Johannesburg
"V Physiotherapy has been very happy with the services of A Plus Business Solutions. They are efficient and kind. They go out of their way to make sure that all your admin is taken care of, so that you can focus on work. From their front desk assistance to working in the background, they are truly a blessing to the practice."
Vhahangwele Masutha
Practice Owner and Physiotherapist
"Mercia Walters and the A Plus Business team are consummate professionals. Mercia has led my practice administration team for over 10 years, demonstrating extensive leadership and guidance. She went on to open A Plus Business and her team took over the management of my emergency department and Urgent Care practice — the transition has been a walk in the park. The combination of experience, organisational skill and strategic vision will ensure the success of this company always. A Plus Business ensure that the patient experience from the front desk to leaving the building is seamless. I often think that Mercia and A Plus Business run my life for me!"
Dr. J. Frankel
ER and Trauma
"Mercia and her team at A Plus Business Consulting has made my transition into private practice a stress free endeavour. They have managed my reception, billing and practice administration with professionalism and efficiency since I started private practice. This has allowed me to tailor my practice to my needs and goals and their support has helped the growth of the practice. I would not hesitate to recommend them to any new graduate facing the daunting task of setting up private practice as their help with administrative tasks frees the practitioner up to concentrate on clinical tasks and service delivery."
Dr N. Thokan
ENT Surgeon
"I cannot recommend the A Plus Business team highly enough. Without having to worry about my bookings and billing services, they have truly taken the stress out of all of it for me, so that I can do my job as efficiently as possible. Highly professional and competent staff, always ready to go the extra mile to ensure smooth processes. Thank you Mercia and your team for another fantastic year of great service and care."
Sr NM Thompson
Fourways Baby & Family Clinic
Our Commitment to Your Practice
We understand the importance of accuracy, privacy, and efficiency in every medical practice. Your patients' data and your practice's reputation are always safe with us.
Get Started
Ready to Transform Your Practice?
Let us handle the admin so you can focus on your patients. Book a no-obligation consultation and discover how A Plus Business Solutions can support your practice.